At Bawar Office, we are committed to safeguarding the privacy of our clients, partners, and employees. This Privacy Policy explains how we collect, use, disclose, and protect personal and project-related information in connection with our engineering consulting services.
1. Information We Collect
We may collect the following categories of information:
a) Personal Information
- Name, job title, company name.
- Contact details (phone numbers, email addresses, mailing addresses).
b) Project Information
- Design specifications, blueprints, and engineering documents.
- Project timelines, budgets, and scope details.
- Feedback or notes provided during consultations or project meetings.
c) Technical Information
- Website usage data (e.g., IP address, browser type, operating system) if interacting with us online.
- Communication logs from emails, calls, or chat platforms.
d) Financial Information
- Payment details, invoices, and billing addresses (where applicable).
2. How We Use the Information
Your data is used exclusively to provide high-quality engineering consultancy and project management services. Specifically, we use your data for:
- Service Delivery
- Designing, implementing, and supervising your projects according to agreed terms.
- Customizing our services based on your specific requirements.
- Communication
- Responding to inquiries and keeping you updated on project progress.
- Sending important notices, such as changes to policies or terms of service.
- Compliance and Legal Obligations
- Meeting legal or regulatory requirements.
- Preventing fraudulent or unauthorized activities.
- Internal Use
- Evaluating our service quality and performance.
- Improving operational processes and customer experiences.
3. How We Share Your Information
We respect your privacy and only share information when necessary:
- With Third-Party Service Providers: For example, contractors, subcontractors, or specialists directly involved in your project.
- Legal Compliance: When required by law or in response to valid requests from regulatory authorities.
- Business Operations: If a transfer of business ownership occurs, information may be shared with the new owners.
4. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy. After the retention period, your information will be securely deleted or anonymized.
5. Data Protection Measures
Bawar Office implements robust security measures to ensure your data is protected, including:
- Encryption of sensitive files and communications.
- Secure storage of physical and digital records.
- Regular review and updating of security protocols.
6. Your Rights
You have the following rights regarding your data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Ask for your data to be erased when no longer necessary.
- Restriction: Limit the processing of your data in certain cases.
- Objection: Object to the use of your data for specific purposes, such as marketing.
To exercise these rights, contact us using the details below.
7. Cookies and Website Use
If you interact with our website, we may use cookies or similar technologies to:
- Enhance user experience and site functionality.
- Track website usage and analyze traffic patterns.
You can manage or disable cookies through your browser settings.
8. Updates to This Policy
This Privacy Policy may be updated to reflect changes in our practices or for legal reasons. The latest version will always be available on our website or upon request.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Bawar Office
Email:
info@bawar-office.com
Phone:
+964 750 911 0505
+964 773 911 0505
+964 750 301 9378
+964 771 609 8698
Address:
108 Ankawa – Behind Ankawa Mall – Building No. 284/108 – 7th Floor